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Privacy Policy

Last updated: 15th September 2025


Crescendo Vocal Academy (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our website [insert site URL].



1. Information We Collect

  • Personal Information: Name, email address, phone number, and any details you provide when filling in forms, signing up for lessons, or subscribing to updates.

  • Usage Data: IP address, browser type, device details, and site usage activity (collected through cookies and analytics tools).

  • Marketing Data: Your preferences for receiving communications about lessons, events, and offers.





2. How We Use Your Information

We use your information to:

  • Provide and manage singing lessons, courses, and related services.

  • Respond to enquiries and provide customer support.

  • Send relevant news, updates, and marketing if you have opted in.

  • Improve our website and services through analytics.

  • Comply with legal and regulatory obligations.





3. Cookies & Tracking

Our site uses cookies and similar technologies to:

  • Ensure the website functions properly.

  • Monitor performance and analyse traffic.

  • Customise your experience.



You can manage cookie preferences through your browser settings.




4. Sharing Your Information

We do not sell your data. We may share it with:

  • Service providers such as website hosting, analytics, or email platforms.

  • Regulators or authorities if legally required.





5. Data Retention


We retain your data only as long as needed for the purposes outlined in this policy, or as required by law.




6. Your Rights


Under UK GDPR, you have the right to:


  • Access the data we hold about you.

  • Request correction or deletion.

  • Restrict or object to processing.

  • Withdraw consent to marketing communications.

  • File a complaint with the ICO (Information Commissioner’s Office).





7. Security


We take reasonable technical and organisational steps to protect your information, though complete security cannot be guaranteed.



8. Contact Us

For any questions about this Privacy Policy or your personal data:

Crescendo Vocal Academy

Email: darshae@crescendovocalacademy.co.uk



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